Returns & Refunds

Start a return with the right context upfront.

Chibek support reviews every return against product condition, delivery status, warranty coverage and procurement requirements so your team knows the next step.

30-day window

Start eligible returns within 30 days of delivery.

Pickup arranged

We coordinate pickup instructions after case review.

Fast refunds

Refunds are processed after inspection and approval.

Exchange option

Swap eligible items for a better-fitting variant.

3D Printing Equipment

Reach procurement teams buying scientific equipment

Support for the full procurement journey

Start a return with the right context upfront.

30-day window

Pickup arranged

Fast refunds

Exchange option

Start a return

Start a return with the right context upfront.

30-day window

Pickup arranged

Fast refunds

Exchange option

Start a return